Global Surge Team Roster: Deputy Director of Operations
2023-01-30
Full Time
Description
Requisition ID: req37637
Job Title: Global Surge Team Roster: Deputy Director of Operations
Sector: Operations
Employment Category: Occasional - Global Surge Team
Employment Type: Full-Time
Open to Expatriates: Not Applicable
Location: IRC Global
Job Description
Strategy, Planning, and Business Development
- Lead the implementation of the location's Strategic Action Plan (SAP) as it relates to Operations
- Work with Country Director and Deputy Director of Programs to find opportunities for program expansion
- Ensure all new proposals are received and reviewed by the Operations function and that appropriate support cost and country program asset needs are budgeted for
- Supervise the ICT Manager and the Humanitarian Access and Security Coordinator and, and oversee the performance of all Humanitarian Access staff, Field Managers, and IT staff
- Lead the development and implementation of coordination mechanisms to guarantee that all operational units are interacting well with each other
- Lead the Supply Chain Coordinator and be responsible for all Supply Chain staff; ensuring that the team meets the programs' needs promptly while aligning with IRC policies
- Assist staff in partnering effectively and cooperatively with other program units, including supporting program staff with procurement planning and identification of operational support needs
- Provide inputs, including operational risk analysis, and recommendations to the Country Management Team related to operations spending and effectiveness of in-country reporting and planning systems
- Undertake periodic system reviews of procurement, assets, warehouse/inventory, suppliers and vendor contracts to verify that policies are adhered to and to identify areas for improvement.
- Correctly identify the risks IRC faces in its work and mitigate against to the degree feasible in the context
- Regularly update the Security Management Plan, SOPs and Contingency Plans, ensuring that staff are aware of and supported in following these documents
- Ensure the HAS Coordinator works closely with Regional and Global Security teams
- Ensure that Humanitarian Access, safety and security is factored into program design and implementation; and that all staff can access relevant safety trainings in a timely manner
- Supervise the Field Coordinator and ensure Field Manager staff effectively lead the day to day activities of operations staff based in their location
- Ensure coordination and cooperation between and within the various program and operational departments in the field locations
- Ensure field offices have the staff and resources required to serve the needs of programs
- Support IRC to increase decentralization to field offices
- Verify that information technology policies and procedures are documented, disseminated and consistently applied
- Ensure that IT develops and effectively implements compliance monitoring processes
- Support the IT staff to provide effective IT services and support to the Country Office and across all field sites
- Ensure implementation of HR policies and procedures at all times
- Provide supportive mentorship, leadership and clear performance objectives to team members
- Ensure that regular and quality staff evaluations are conducted for all program staff
- Set regular meetings with staff members to prioritize information-sharing and team-building
- Ensure that all reports develop and implement Capacity Building Plans for their teams
- Represent IRC through the Logs cluster
- Serve as an active Country Management Team-member
- Serve as a focal point and maintain communication with HQ operations staff, and Regional Support
- Graduate degree in business, management, administrative science or equivalent
- Excellent professional track record with 5-6 years of overseas experience, preferably in a conflict/post-conflict environment with leadership responsibilities
- Experience managing country program teams with a diverse portfolio
- Proven ability to think strategically, prioritize and meet deadlines in a complex and challenging environment
- Fluency in English. Excellent oral and written communication skills. Working knowledge of Arabic, French and/or Spanish strongly preferred
- Self-motivated, honest, highly responsible, and punctual
- Ability to work both independently and as part of a team
- Capable of working and living in an emergency environment while maintaining a healthy outlook. Willing to travel in remote and conflict affected areas
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